How does Answer 1 measure success? The average Answer 1 client stays with us for over 6 years, with many of our clients having relationships with us dating back for over a decade. They need a high value, quality solution at a cost that makes sense. But our clients don’t have unlimited resources. What needs does your product or service fulfill, and how do you fulfill those needs better than your competition? Our clients need help creating positive customer touch points with their brand, managing the highs and lows in call volume, call triage, scheduling and data entry, among other things.
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We offer competitive wages, contribute 80% of employee healthcare premiums, offer $50k life insurance policies, free snacks, as well as a fantastic culture that has made Answer 1 a member of Arizona's Top Companies to Work For. Six, we speak Spanish! Last, we take care of our employees so they can take care of your customers.
#PHOTOSHOP PORTRAIT RETOUCHING TUTORIAL SOFTWARE#
Fifth, the technology at Answer 1 can integrate into many of our client's software applications, including Salesforce, Infusionsoft and Service Titan, among others. Fourth, we have fast answer times and +90% of our calls are answered in less than 4 rings. Third, we provide our clients service 24/7/365. Second, we never outsource our virtual receptionists, all calls are answered by Answer 1 employees. Answer 1’s complaint rate is less 0.01% of number of calls answered. First, we admit when we make mistakes, but we are proud that we don’t do it too often. What sets Answer 1 apart from the competition? We believe we offer the best service in the industry. Nexa questions and answers What problem is Answer 1 trying to solve? Our mission is to help our clients increase revenue, decrease costs, and improve brand experience and interaction with their customers. Nexa can work with your business to provide end-to-end solutions to help you deliver a best in class customer experience.įrom the initial phone call or email, Nexa technology allows for vital client information be put into your system in near real time. Nexa is one of the only virtual receptionist service providers that offer 24/7/365 lead qualification and appointment scheduling. Lead qualification & appointment scheduling:
Nexa receptionists are trained and placed into industry-specific teams to ensure your current or potential clients are speaking with someone with the same knowledge as someone in your office. Backed by industry-leading technology, Nexa strives to provide an exceptional experience so clients may concentrate on business growth. With receptionists available 24/7/365, Nexa provides lead qualification, appointment scheduling, and traditional answering services along with enhanced support and business tool integration. Nexa prides itself on providing virtual receptionist services as an extension of clients’ businesses.
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